Terms & Conditions
Welcome to Voyarra. By accessing or using our website and travel services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any booking or using our services.
1. Acceptance of Terms
By using our website, booking any tour package, transportation, hotel, or travel-related service through Voyarra, you agree to these Terms & Conditions, our Privacy Policy, and any additional guidelines or policies posted on our website.
If you do not agree with any part of these terms, kindly refrain from using our website or services.
2. About Voyarra
Voyarra is a travel agency offering domestic and international travel services, including:
- Tour Packages
- Hotel Bookings
- Transportation Services
- Sightseeing Tours
- Airport Transfers
- Customized Holiday Packages
- Adventure & Cultural Tours
All bookings are subject to availability and confirmation.
3. Booking Policy
- All bookings must be made using accurate personal information.
- A booking is considered confirmed only after receiving the required payment and confirmation from Voyarra.
- Prices are subject to change without prior notice due to availability, seasonal pricing, government taxes, fuel charges, or supplier revisions.
- Voyarra reserves the right to refuse any booking at its discretion.
4. Payment Terms
- Full or partial payment may be required at the time of booking depending on the tour or service selected.
- Payments can be made through approved online payment methods, bank transfer, UPI, cards, or other accepted methods.
- Failure to complete payment within the specified timeline may result in automatic cancellation of the booking.
5. Cancellation & Refund Policy
Cancellation by Customer
- Cancellation requests must be made in writing via email or official communication channels.
- Cancellation charges may apply depending on the timing of cancellation and supplier policies.
- Refund timelines may vary based on airlines, hotels, transport providers, and banking processes.
Cancellation by Voyarra
Voyarra reserves the right to cancel or modify tours due to:
- Natural disasters
- Weather conditions
- Political disturbances
- Operational issues
- Insufficient participation
- Government restrictions
In such cases, refunds or alternative arrangements will be provided wherever applicable.
6. Travel Documents & Responsibilities
Customers are responsible for:
- Valid passports
- Visas
- Travel permits
- Government-issued ID proof
- Vaccination or health documents if required
Voyarra will not be responsible for denied boarding, visa rejection, or losses caused due to incomplete or invalid documents.
7. Travel Insurance
We strongly recommend that all travelers purchase comprehensive travel insurance covering:
- Medical emergencies
- Trip cancellation
- Loss of baggage
- Accidents
- Flight delays
Voyarra shall not be liable for any losses that could have been covered through travel insurance.
8. Pricing & Inclusions
Package inclusions and exclusions will be clearly mentioned in the itinerary or booking confirmation.
Unless specifically mentioned, package prices generally do not include:
- Personal expenses
- Entry tickets
- Meals not mentioned
- Visa fees
- Insurance
- Tips and gratuities
- Additional activities
9. Liability Limitation
Voyarra acts as an intermediary between travelers and third-party service providers such as hotels, airlines, transport companies, and local operators.
We shall not be held responsible for:
- Delays or cancellations
- Loss of baggage
- Accidents or injuries
- Natural calamities
- Political situations
- Supplier defaults
- Any indirect or consequential damages
Travelers participate in tours and activities at their own risk.
10. Website Usage
Users agree not to:
- Use the website for unlawful activities
- Attempt unauthorized access
- Copy or reproduce website content without permission
- Upload malicious software or harmful content
Voyarra reserves the right to restrict access to users violating these terms.
11. Intellectual Property
All content on Voyarra including text, graphics, logos, images, and website design is the property of Voyarra and protected under applicable copyright and intellectual property laws.
Unauthorized use or reproduction is strictly prohibited.
12. Third-Party Links
Our website may contain links to third-party websites for convenience and informational purposes. Voyarra is not responsible for the content, policies, or practices of external websites.
13. Privacy
Your use of our website is also governed by our Privacy Policy available at:
14. Changes to Terms
Voyarra reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes indicates your acceptance of the revised terms.
15. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Delhi, India.
16. Contact Information
For any questions regarding these Terms & Conditions, please contact:
- Website: www.voyarra.in
- Email: support@voyarra.in
- Phone: +91-8595077802
Contact us
- Regal Building, 50-51 Sansad Marg, Hanuman Road Area, Connaught Place, New Delhi, Delhi 110001
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